IT Support and repairs

No Fix - No fee!

  • Operating system re-installation - after a while, most PC’s or Macs require a fresh installation, think of it as maintenance of your car, you need to change oil, wheels and any parts that have been used over time. Computers also require maintenance. A re-install can freshen up you PC to its previous state.

  • Network & Wireless support - often when dealing with a big house, you tend to get dark spots or wireless modem that is not capable to cover the entire houses usage needs. A modem set up or upgrade would make your life a lot easier and stress free, because there is nothing worse than dealing with internet drop outs, in home or business.

  • Virus Removal - we all have been there where we have accidentally clicked on a pop up or run a program we were not sure about and next thing you know, your computer is hijacked and data potentially compromised. Its is never a pleasant feeling but it is definitely something that can be fixed. In the online world where there are thousands of virus protection programs, sometimes it can be a daunting task. Leave it to me. I will ensure that you have the best of the best, that does not eat your computing power away.

  • Data Recovery - there could be nothing worse than having all your business records suddenly disappear due to an operating system glitch or even computer, not turning on, same could be said about precious photos from your holiday or perhaps a major event gone missing. Do not fear, majority of the time the data may still be safe on the computer and most of the time (unless its a mechanical hard drive failure) can be retrieved.

  • Data Back Up - to not get to the data recovery stage, best prevention is a cautious data back up system. It is vital to any business or establishment to have this in place in case something does happen to their data. It is the cheapest and the easiest form of retaining data as opposed to attempting to recover data of a mechanically failed hard drive, which can cost thousands with no guarantee on what data does get recovered. I can provide hardware and software support on backups and restores.

  • New System Builds - if you were looking to build your new gaming computer or need a PC powerful enough for design/animation/cad work or anything else you require, I build computers from scratch to meet your requirements, with years and years of building experience it can be as extravagant or as simple as you like, taking into account budget, requirements and longevity.

  • Hardware & Software Upgrades - perhaps you do not require a new system but simply need a little bit more power or speed in the current one? This can be done quiet easily. Anything from operating system upgrades, ram, capacity, GPU, all can be easily done.

  • Security - It is important to keep your data safe. Some viruses (malware) designed to cause damage or steal information, but it is also important to keep in mind on what your browser is doing as well, an additional pop up the keeps showing it self can be a tell tale sign that your computer might already be infected. I offer all round security providing support for both Mac & Windows PC’s.

  • SSD mirroring - SSD is one of the best ways to increase your computers speed. It ensures there is no bottleneck on the side of data storage. I offer mirroring service, where your Windows or Mac is copied exactly how it was into the new hard drive, giving it a dramatic speed boost without any changes being made to the PC.

Home Technical Support

Professional IT service does not always need to be in shop as majority of the tasks can be completed then and there. Long gone the days where you would have to go to a computer store to get a quote or fix your device, relax at home and give me a call, i will come to you and resolve any issues you might have.

Business Technical Support

I understand how important it is to make sure all your tech is running as smoothly as possible. End of day reports, customer data, eftpos machines and many more services are all connected to your device, so when something does not seem quiet right or you believe it is time for an upgrade, feel free to let me know. I specialise in both Mac & PC upgrades and ensure that your needs are met with proper equipment, so you can concentrate on doing what you do best.